Withdrawal times are okay as well, although certainly not as fast as some users will find from regulated areas. I did have some issues getting my deposit to take, but once I did, it was smooth sailing. Players can deposit using Bitcoin, credit card, or eWallet. The banking system is about what you’d expect from a US-friendly online casino. The terms and conditions at El Royale are pretty standard, with nothing standing out as being unfair or predatory toward players. The second time I didn’t have any issues getting ahold of anyone, and my questions were answered in a few minutes’ time. I used chat and actually didn’t get a response the first time I asked for assistance, which is strange. The casino’s customer support team can be reached using live chat or email. You should take extra steps to protect yourself, such as using a strong password, but SSL is good to see. Encryption is important in keeping data safe, and the method used here keeps that information secure as it moves across the net. There are links to groups like Gamblers Anonymous, and the casino team does allow for self-exclusion should you feel that you need it.Ĭasino security is provided using SSL encryption, which takes place entirely in your web browser. There is a responsible gaming page where punters will find info on fighting addiction and underage betting.
Responsible Gambling, Customer Support & Security
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